22 February 2023

Meet your EMR Trainers

The Electronic Medical Record (EMR) team is excited to introduce you to our 14 EMR Trainers!

With EMR going live in less than seven months, along with testing the system from end-to-end, it will also be the team’s top priority to engage and prepare our leaders and staff for the implementation. EMR Trainers will play a crucial role in the development and training delivery to more than 5,000 staff who will be interacting with the EMR.

As a part of their onboarding process, the trainers attended ‘Train the Trainer’ workshops from 16 January to 3 February, to familiarise themselves with the system, future state workflows, and change impacts across disciplines. EMR Training Manager, Cliff Wilshire, expressed his welcome to his fellow trainers.

“A very warm welcome to the team. The past few weeks have certainly been a highlight for me. We were able to incorporate work and fun together. On Wednesday mornings, we play EMR charades to refresh our knowledge of the system. The winning team receives a token and the team with the most tokens at the end of the year will get a prize,” says Cliff.

Our 14 trainers come from disciplines such as nursing, allied health, mental health and pharmacy.

EMR Trainer, Alison Voss, has been working at our Cath Lab for more than 10 years. “I have been living a double life – working at Northern Health Cath Lab, Austin Health Intensive Care Unit and Emergency Department. When Austin Health launched the EMR, it was a steep learning curve for everyone, including me, but I felt much more confident in using the system once I completed the training. I can’t wait to start training and make this transition as smooth for you,” says Alison.

EMR Trainer, Mohamed Hussein, is thrilled to join the team. “I have been working in the operating theatres for over 20 years. In previous roles, I was the CSSD Manager at different hospitals and organisations from public to private sector. Being a trainer and assessor with different RTO’s, I have always enjoyed training my staff very much. When I saw this opportunity come up, I took a leap of faith. Next thing I know, I am a part of the great EMR team at the Northern Health family!” says Mohamed.

“We are extremely grateful to have leadership’s support in recruitment and I can’t wait for our staff to meet the team,” Cliff adds.

In the coming months, you will see our trainers attending and facilitating EMR activities, such as EMR super user briefings, solution gallery (an opportunity to see the system up close), and familiarisations (5-10 minutes bite-sized video demonstrations of EMR functionalities).

Click here to learn more about the team.